When you access an email account through a desktop email application such as “MacOS® Mail.app® for Lion (10.7+)”, the email application will require specific information about your email account. 


You can use the auto-configure options to attempt to automatically configure your email application. Please email support@bamboorocketapps.com and include your email address and we will send you these scripts.

Alternatively, if the available options are not compatible with your application, use the Manual Settings information.

Automatic Configuration Scripts

The available mail client autoconfiguration scripts are listed below. Select the script for your mail client and operating system.

ApplicationProtocols
iOS for iPhone/iPad/iPod and MacOS® Mail.app® for Mountain Lion (10.8+)IMAP over SSL/TLS - Please email support@bamboorocketapps.com
MacOS® Mail.app® for Lion (10.7+)
You must set IMAP Path Prefix to INBOX. Otherwise, Mail.app® will not store deleted, draft, or sent mail on the server.
IMAP over SSL/TLS - Please email support@bamboorocketapps.com
MacOS® Mail.app® for versions prior to Lion (10.4+)
You must set IMAP Path Prefix to INBOX. Otherwise, Mail.app® will not store deleted, draft, or sent mail on the server.
IMAP over SSL/TLS - Please email support@bamboorocketapps.com
Windows Live Mail®
Make certain that you close Windows Live Mail® before you run this script. After the script finishes, it will automatically start Windows Live Mail®.
IMAP over SSL/TLS - Please email support@bamboorocketapps.com
Microsoft Outlook 2000® for Windows®IMAP over SSL/TLS - Please email support@bamboorocketapps.com
Microsoft Outlook Express® for Windows®IMAP over SSL/TLS - Please email support@bamboorocketapps.com

Manual Settings

If you do not see an automatic configuration script for your client in the list above, you can use the settings below to manually configure your mail client:

Secure SSL/TLS Settings(Recommended)

Username:[YOUR EMAIL ADDRESS]
Password:Use the email account’s password.
Incoming Server:[YOUR WEB URL] e.g. bamboorocketapps.com
  • IMAP Port: 993
  • POP3 Port: 995
Outgoing Server:[YOUR WEB URL] e.g. bamboorocketapps.com
  • SMTP Port: 465
Authentication is required for IMAP, POP3, and SMTP.


Webmail

To access webmail use the link below and use your email address and password.

http://uk51.siteground.eu/webmail


Notes:

  • IMAP email access coordinates between the server and your mail application. Messages that you have read, deleted, or replied to will show up as such, both on the server and in the mail application.
  • POP3 does not coordinate with the server. Messages that the mail application marks as read, deleted, or replied to will not show up as such on the server. This means that future mail downloads with POP3 will show all messages as unread.
  • The system uses SMTP to send outgoing mail.
  • We recommend that you use POP3 over SSL/TLS or IMAP over SSL/TLS because they provide increased security for your interactions with the remote mail server.